FAQs
How shall I make a payment?
Following are the payment options available for your convenience:
- Cards (Visa Debit/Credit, Master Debit/Credit, American Express)
Do I have to pay any taxes on the order I place?
No, you do not have to pay any additional tax on the order you place. All applicable taxes are included in the actual product price.
Are the prices mentioned on your website for stitched Kilts?
Prices are mentioned against all products available online. Our website helps you differentiate between stitched products.
How will I know how much my order costs?
You will get to know the complete cost for your order at the checkout page. Upon requesting an item, you will receive a confirmation email with complete details for your order, including shipping charges.
In what currency are the prices displayed in?
Prices on our website are displayed in USD $.
Is the pricing policy the same as retail stores?
Please note that the pricing policy differs for each delivery destination and country. Prices listed on the website are final for the purposes of online transaction. In case of divergence of prices in HighLand Redstone online stores, the prices at the given location will be deemed final.
Are your prices negotiable?
All prices on the website are final.
What is your return or exchange policy?
Kindly read our Return & Exchange Policy to know the best ways to get issues resolved by our team.
What if I am not satisfied with my purchase?
If your purchase is faulty, defective, damaged, or does not match the original specifications for the product or is found to be not the same as you had actually purchased, you may notify us by filling the complaint form or calling at +92-300-9618171. One of our representatives will make the best effort to facilitate you in the best way possible.
